Frequently Asked Questions

To help you have the best shopping experience, we’ve compiled answers to some of the most common questions.

What Payment Methods Do You Accept?

We offer the following payment options for your convenience: - Debit or Credit Card payments (Visa, Mastercard, American Express).

What Are the Shipping Costs?

• Free shipping on orders over $49 USD.
• For orders under $ 49 USD, a flat shipping fee of $10 USD applies.

How Are Orders Shipped?

We partner with trusted carriers to deliver your items safely: - DHL

Where Can I Receive My Order?

We deliver nationwide, so you can receive your purchase anywhere in the country.

How Long Does Delivery Take?

Once your payment is confirmed, expect delivery within 3 to 7 business days.

What Is the Timeframe for Exchanges?

You can request an exchange within 15 days after your purchase date.

What Should I Do If My Product Arrives Damaged?

Please contact our support team at [email protected]. We will arrange to send you a replacement promptly.

We hope these answers help you shop with confidence. If you have any other questions, feel free to reach out to our customer support!